Microsoft Dynamics 365Training

Microsoft Dynamics 365 Training

Microsoft Dynamics 365 Training

Microsoft Dynamics 365 Training: Empower Your Career with Cloud-Based Solutions

Why Choose Microsoft Dynamics 365 Training?

Microsoft Dynamics 365 is a leading cloud-based business application suite that integrates CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) solutions. Designed to streamline operations and enhance customer experiences, Dynamics 365 is widely used across industries, making it a critical skill for professionals.

With our expert-led training program, you can master Dynamics 365 from basics to advanced levels, get certified, and accelerate your career.

What We Offer
  • Comprehensive Syllabus: Covers everything from fundamental concepts to advanced functionalities.
  • Industry-Expert Trainers: Learn from certified professionals with real-world experience.
  • Hands-On Experience: Work on live projects and case studies.
  • Flexible Learning Options: Online live classes with recordings for lifetime access.
  • Placement Assistance: Resume building, mock interviews, and job referrals.
  • Internship Opportunities: Get real-time project experience to build confidence and expertise.
  • Free Trial Class: Explore the course with zero commitment.

1. Syllabus Overview

Basic Modules

  • Introduction to Dynamics 365:
    • Overview of Dynamics 365 CRM and ERP applications.
    • Cloud architecture and deployment models.
  • Core CRM Functionalities:
    • Lead and opportunity management.
    • Sales process automation.
    • Customer service and case management.
  • Core ERP Functionalities:
    • Financial management.
    • Supply chain and inventory management.
    • Basic reporting and analytics.

Intermediate Modules

  • Customization and Configuration:
    • Managing entities, fields, and forms.
    • Creating workflows, business rules, and process flows.
    • Role-based security settings.
  • Integration and Data Management:
    • Data import/export.
    • Integrating Dynamics 365 with Power Platform (Power BI, Power Apps).
    • API integration basics.
  • Marketing Module:
    • Campaign management.
    • Customer segmentation and targeting.
    • Insights and analytics.

Advanced Modules

  • Advanced Analytics and AI:
    • Using AI Builder for insights.
    • Predictive analytics with customer data.
  • Advanced ERP Functionalities:
    • Budgeting and financial forecasting.
    • Advanced supply chain management.
  • Custom Development:
    • Scripting using JavaScript and C#.
    • Plugin development and custom workflow activities.
    • Extending functionality with Azure services.